Please click the link below to submit your question and/or comments. You can also click the "Help" icon on the lower right.

A member of our staff will review your question and reply accordingly, usually within 24 hours on business days. If you do not receive a response, please remember to check your spam.

A Note About Emergencies: If your question is about an emergency with your pet, please take your pet to your local emergency care veterinarian immediately.
Please note that we cannot answer any specific pet health questions. You can find answers to many questions on Dr. Jones' Veterinary Secrets blog: Dr. Jones' Blog.

If you prefer, you can also phone our toll-free number at: 1-800-396-1534 and leave a message on our secure message line with your question or request. Please include your name and email address on the message, and we will reply to your question via email from our support desk.

Please submit your question here:


Customer Support

(Opens in a new window)